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09/21/2020
We have received many letters and continue to see more come in. The responses have been fairly well-rounded with a range of positive, negative, and neutral tones. We want to share with you a letter we received from Morgan. She resides at Coffee Creek Correctional Institution and works in OCE's call center serving DMV customers with excellent care. Her last name has been redacted for considerations of safety and sensitivity. What she has to say in the following letter is real and in her own words.
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